Returns

What is your return policy? 
We offer no hassle 30 day returns. To start the return process simply send us an email with your order number. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

What do I need to do when I want to return my glasses?
To return your product, first send an email to info@soulcaliforniaeyewear.com with your order number and request. After confirmation from us, we will email you a return label.

What do I need to do when I want to exchange my glasses?
First send us an email at info@soulcaliforniaeyewear.com and after confirmation from us you can send the glasses to the address provided. We will email you a pre-paid return mailing slip to tape to the box and drop at any USPS location. We ask that you keep the original shipping box. You are responsible for sending in the exchange and fees associated.

Do my sunglasses come with a warranty?

At Soul California Eyewear, we are committed to delivering high-quality products. Our 90-day warranty covers manufacturing defects and workmanship. The warranty does not cover damage resulting from drops, smashing, or careless handling.

To be eligible for this warranty, you must notify us of any suspected issues within 30 days of your purchase. Please email us at info@soulcaliforniaeyewear.com with detailed pictures of the defect. Warranty claims submitted after 30 days from the date of purchase will not be accepted. Claims will be reviewed on a case by case basis. In some cases, we may offer repair services for a fee. All repair requests will be reviewed on a case-by-case basis.

Wholesale Customers
Please contact us at info@soulcaliforniaeyewear.com
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